Your MacBook Pro keyboard is not working? Don’t worry! Although this is a very annoying issue, you’re definitely not the only MacBook Pro user to experience it. And more importantly, this issue is fixable…
You don’t have to try them all; just work your way down the list until you find the one that works for you.
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Your keyboard may not be working because your operating system is not up to date. You should update the macOS on your MacBook Pro to see if that’s the case for you. To update your system:
1) Click App Store.
2) Click Updates. Then if there is any system update available, click UPDATE next to this update.
3) Wait for the update process to complete.
If this has helped you fix your keyboard issue, great! But if not, don’t worry, there are still other fixes for you to try…
The SMC (System Management Controller) on your MacBook Pro manages the functioning of your keyboard and other hardware components. So when your keyboard is not working, resetting the SMC is worth a try.
Note that only Intel-based Mac computers have an SMC.
1) Shut down your MacBook Pro.
2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. Then hold them for 10 seconds.
3) Turn on your MacBook Pro.
Check to see if this has fixed your keyboard.
Perhaps your MacBook Pro keyboard is not responding properly because of the software conflicts caused by your system junk. To try fixing your keyboard issue, you should clean up your macOS. If you want to do it quickly and easily, you can use MacClean.
MacClean is a cleaning utility that can help you clean your macOS. It will scan your system and identify the junk files or caches that may slow down your Mac computer. You will remove those files very quickly with this program. It takes only a few clicks to clean your system:
1)Download and install MacClean.
2) Run MacClean.
3) Click System Junk, then click the Scan button. MacClean will then scan your MacBook Pro and find all your junk file.
4) Click Clean to clean all your system junk files (this requires the registered version, you’ll be prompted to register your program when you click the Clean button).
Debris in your keyboard can stop your MacBook Pro keyboard from working properly. You should make sure your keyboard is clean.
To clean your keyboard:
1) Shut down your MacBook Pro.
2) Clean the keyboard with a cleaning tool, such as a can of compressed air.
After cleaning the keyboard, turn on your MacBook Pro and see if this has worked for you.
Your MacBook Pro keyboard may also fail to work if you are having hardware issues with your notebook — perhaps you’re having a swollen battery, a chip that communicates with your keyboard is not working properly, or one of your keyboard cable is broken.
If you don’t have the time, patience or skills to fix it yourself, you should have your notebook serviced. Bring your MacBook Pro to Apple or any authorized service provider and ask them for advice.