Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.
Customer safety is always Apple's top priority, and we have voluntarily decided to replace affected batteries, free of charge.
Testing conducted by Apple in October 2019 using preproduction 2.3GHz 8-core Intel Core i9-based 16-inch MacBook Pro systems with 16GB of RAM and 1TB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 12 clicks from bottom or 75%. While Apple appears to be committed to the 13.3-inch MacBook Pro for the time being as an entry-level model, having updated it with an M1 Apple silicon chip in November, the high-end 13.3-inch.
First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is 'MacBook Pro (Retina, 15-inch, Mid 2015).' If you have that model, enter your computer's serial number below to see if it is eligible for this program.
If your MacBook Pro is eligible, please stop using it and follow the instructions below to have your battery replaced.
Note: This program does not affect other MacBook Pro models.
Choose one of the service options below to have your battery replaced. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program. Service may take 3-5 days.
To prepare your MacBook Pro for service, please back up your data.
This program is for battery replacement only. Please contact Apple Support and speak with an Advisor if you would like to arrange paid service for any additional issue.
This worldwide Apple program doesn't extend the standard warranty coverage of the 15-inch MacBook Pro.
This program does not affect your statutory or warranty rights.